To do this, please open the ARCADE plugin and go to the Menu tab. From there, please click Account Generate Logs which will create a zip folder on your computer. Once you have this ready, click on the 'Help' icon of the support page to submit a ticket, and we will be in touch to help further. MASCHINE Crashes due to Performance Issues If you experience audio artefacts, crackles or stuttering before MASCHINE 2 crashes, the crash is probably due to a performance issue. Please refer to this article which explains how to manage computer performance in MASCHINE 2 in order to avoid this crash.
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Hey all, this is my first post and I'd like to point out that I love captain chords and the whole captain bundle in general... However, last night I worked on a project for 4 hours while using captain chords and Captain Play in FL Studio 20 for Mac. I saved my project and have come to find out that while trying to reload the project it IMMEDIATELY closes... After some digging around on the internet and as well as image line's forum for Fl Studio, I've come to find out that fl studio has issues with some 3rd party plug ins...So I created a brand new session and cross checked my plug ins to find out the culprit.. It turns out that all of the captain plugins work fine EXCEPT for Captain PLAY ... I can use the plug in fine, which is cool....but when attempting to reload the project, FL Studio 20 immediately crashes....I tried again and again on brand new sessions and it seems to specificly be because of Captain Play ONLY....Any help with this guys I really really wish I could at least just recover my project but perhaps i could prevent future issues for someone else if this becomes identified and fixed...thanks!
Very sorry to hear about this. Please check to see if you're using a firewall which may be blocking your DAW's access to the internet. If so, please enable access to the internet.
How To Stop Fl Studio On Mac From Crashing Windows
If this isn't the case, please reach out to our support team with detailed steps on how you get the crash to happen, and they will be happy to help from there.
How To Stop Fl Studio On Mac From Crashing Windows 10
Mac only (PC instructions further below): You can get a crash report by opening the Mac Utility App called 'Console,' then navigate to 'User Reports' on the side navigation and locate the '.crash' file that starts with the name of your DAW (for example 'Logic Pro X'). The crash files are labelled by date and time, with the most recent appearing on the bottom of the list. So if you can reproduce the crash, then grab the subsequent crash report and send it over, that will be very helpful! Here's a screen shot of what Console > User Reports looks like when you find the crash report:
How To Stop Fl Studio On Mac From Crashing Mac
Both Mac and PC: Lastly, if allowing internet access in your DAW didn't do the trick, please send us your log file. To do this, please open the ARCADE plugin and go to the Menu tab. From there, please click Account > Generate Logs which will create a zip folder on your computer. Once you have this ready, click on the 'Help' icon of the support page to submit a ticket, and we will be in touch to help further.